Contact

Need help?

Alexandra Pijut Customer Service is available from Monday to Friday from 10am to 6pm (EST).

Please note, we are closed the following US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. We will be closed at 3pm (EST) on Thanksgiving Eve, Christmas Eve and New Year’s Eve.

We are delighted to assist you and provide personalized advice.

Frequently Asked Questions

Am I able to try pieces on before ordering?

Yes, while we do not have a formal showroom at the moment, Alexandra loves having clients over to her home studio in NYC to view/try on the collection. Please submit the contact form above, or email info@alexandrapijut.com to set up an appointment.

If you are not based in NYC, we will happily make arrangements for you to try on your desired pieces.

How long will it take to receive my order?

As all of our pieces are made-to-order, we have two different timeframes for production. Our pieces take 4-6 weeks to produce, unless they feature beading, in which case 6-8 weeks is required. Please allow 5-7 business days for shipping.

Can you customize a design to my measurements?

Yes, producing our designs made-to-order allows us the flexibility to customize any piece to your measurements. Please note that this will incur a customization fee and require additional production time.

I am interested in a custom Alexandra Pijut look. Is this an option?

Yes! With Alexandra's background being in evening wear and luxury RTW design, she loves working directly with clients to create something truly unique for a special event in their lives.

Please submit the contact form above or email info@alexandrapijut.com to inquire.